CONSIGNOR FAQ

FAQs

Consignor FAQs

Answers to common questions about account sales, consignor payments, item pickups, and the consignment process.

ACCOUNT & PAYMENTS

How can I check on my account sales?

Visit this link and log in using your consignor number found on your contract.

Consignor checks are issued in store during the first 10 days of each month for the previous month’s sales.

Yes. Mailed checks are sent between the 15th–20th of the month upon request. Consignors may provide a self-addressed stamped envelope or request mailing for a $1 fee.

CONSIGNMENT PROCESS

How long is my contract?

Items are consigned for a 90-day period, and you receive 45% of the items selling prices.

Getting started is easy. Submit photos of your items through our consignment form or contact our team directly for review and next steps.

Our experienced team prices items based on brand, condition, style, market demand, and overall resale value to help items sell as quickly as possible while maximizing value for our consignors. We appreciate any information you have to help us in determining a starting price, such as purchase price and receipts.

ACCEPTED ITEMS

What type of furniture do you accept?
We accept quality furniture and home decor, including sofas, dining sets, bedroom furniture, artwork, lamps, rugs and accessories. We do not sell any antiques.

Items should be clean, odor-free, structurally sound, and ready for resale. Items with excessive wear, damage, stains, or outdated styles are not accepted.

UNSOLD ITEMS & PICKUPS

What happens to my items that don't sell?

Any items over $10 may be picked up within 7 days of the contract end date. Items not picked up within that timeframe may be donated on the consignor’s behalf to a local charity. Items under $10 are automatically donated.